At Kyjen we’re on a mission to create the best pet products in the world!
To do that, we’ve based our operations near the Colorado foothills where we can hike, play, and entertain our pooches to their hearts’ content… all the while doing the in-depth research and development required to maintain a thriving business that appeals to pets and their owners worldwide! Every day is “Bring Your Pet To Work Day” at Kyjen!

Our Team…
Our Founders, Kyle and Jennifer Hansen (the “Ky” and the “Jen”), established Kyjen in 1992. As a privately–held company, Kyjen prides itself in independence, transparency, accessibility, and the ability to remain nimble in the marketplace. We are known as top innovators in the pet industry – a reputation we happily support.

Our Sales Managers make our business possible, delivering our toys to retailers, pets and owners the world over with the finesse and magnetism that keeps our fans begging for the “next new thing”.

Our Customer Service Reps are a team of all stars, constantly working through issues to emerge as “the good guys”. They build Kyjen loyalty on a daily basis. When you call Kyjen during business hours, you talk to a real live person! Give us a call: 303-792-9600.

Our Creative Team invents ways to make our products appealing 365 days a year. From product packaging to catalogs, and all creative aspects in between, this team surprises us on a regular basis – they make our dreams a reality that translates directly to our human and animal friends.

The backbone of Kyjen is comprised of our outstanding Support Team, including our Inventory Managers, and our Accounting and Finance Team. They make sure we’ve got what you want when you want it at a fair price. We never forget that they’re the foundation of our success.

Waiting to Hear from You…
Your feedback is our most valuable barometer for how we’re doing. We’d love to hear from you – contact us or connect with us to become a part of the Kyjen family. And whatever you do, sign up for our blog’s RSS feed at your earliest convenience! Learn about new products and special deals by following us on Twitter

Going the Extra Mile…
We LOVE what we do. Hands down, we’re the happiest people in the industry! None of us can imagine anything more rewarding than the daily pursuit of animal happiness. We do our best to spread the fun and games to everyone, donating to charities and participating in events as often as possible. Get out and play! is what we truly believe in… and we think it’s contagious.

Our Customer Service Reps are a dedicated team of all stars: Lyndsay, Matt, Lauren, Nicole and Abbe.

When you call Kyjen during business hours 8am-6pm (MT), you’ll talk to a real live person!.

Email is our preferred method of communication. Please email us at contact_us@kyjen.com and we’ll get back to you as soon as possible.

If you want to call us, we can be reached at 800-477-5735 (Toll Free, USA only) or 303-792-9600. Fax: 303-792-9939.

See below for other methods of contacting us, including a contact form that’s sent directly to customer service. We look forward to hearing from you!

Feedback Submission Form

Do you have a favorite Kyjen product or funny pet story to tell? The Kyjen Company values your opinion! Please take a moment to tell us about your experiences. We always greatly appreciate, and listen intently, to your feedback and suggestions as to how we can improve our products.

We also like to track what dog toys, pet travel gear and other pet products you’d like to see us develop. Many of our ongoing product improvements are a result of your feedback and suggestions. However, please keep in mind that all product suggestions received become the sole property of The Kyjen Company.

For distributor/wholesale/retail sales inquiries see our Meet the Sales Team page.

To contact Kyle (or Jennifer) Hansen:

See our Connect with Us! page for more information on staying in touch through email, RSS and more.